Questions
Roofing questions, answered straight.
Cost, insurance, timing, warranty and emergencies. If yours is not here, call 801.839.4186 — someone picks up.
Cost and financing
- How much does a new roof cost in Utah?
- Most Utah homes land between roughly $9,000 and $22,000 for a full asphalt shingle replacement, depending on size, pitch, layers and complexity. Metal and tile cost considerably more.
- Is the inspection and quote really free?
- Yes. We inspect, photograph and measure the roof and give you a written quote at no cost and with no obligation.
- Do you offer financing?
- Yes — 12 months same as cash, or low monthly payments over terms up to 240 months. The application takes about 60 seconds, uses a soft credit pull, and gives an instant decision with next-day funding.
- Do you require a deposit?
- We discuss payment terms in writing before any work begins.
Insurance and storm damage
- Does homeowners insurance cover roof replacement?
- It covers sudden weather damage — hail, wind, fallen trees, weight of snow and ice — but not age or wear. On an approved claim you typically pay only your deductible.
- Do you handle the insurance claim?
- We document the damage with drone photographs and a HAAG-certified inspection report, communicate with your provider, and meet your adjuster on the roof. You file the claim; we handle the rest.
- What if my claim is denied?
- Denials do frequently happen. We can request a re-inspection with our photo report and weather data, and your policy's appraisal clause exists for scope disputes.
- Can you waive my deductible?
- No. Anyone who offers to is committing insurance fraud and putting your claim at risk.
The work itself
- How long does a roof replacement take?
- Most residential roofs are torn off and replaced in a single day — often under ten hours. Larger, steeper or tile roofs take longer, and we tell you up front.
- Do you inspect roofs with a drone?
- Yes. We fly a high-resolution drone over every slope first. It keeps our crew off a damaged or steep roof until we know what we are dealing with, and the aerial photos capture ridge, valley and penetration detail that is hard to see from the ground.
- What is HAAG certification and why does it matter?
- HAAG is the roofing industry’s recognized training standard for forensic damage assessment. A HAAG-certified inspector knows how to separate hail damage from normal wear, wind creasing from installation problems, and snow-load damage from age-related failure — then document it the way insurance adjusters and appraisers accept. That credibility helps your claim get scoped correctly the first time.
- What happens to my landscaping and driveway?
- We protect plants and hardscape, catch debris as we go, and magnet-sweep the property before we leave. A spotless site is part of the job, not a favor.
- Do I need to be home?
- Not for the whole day, though it helps to be there at the start and the walkthrough at the end.
- What warranty do you give?
- A 25-year warranty on every roof we install, in writing.
Timing, weather and emergencies
- Can you roof in winter?
- Yes, with the right materials and temperatures. We also do winter repairs, ice dam work and emergency tarping throughout the season.
- My roof is leaking tonight — what do I do?
- Call 801.839.4186. We answer 24/7 and can tarp the roof to stop water before it reaches your ceilings and insulation.
- How soon can you get out to look?
- Usually within a day or two for a free inspection, and the same night for an active leak.
- Which areas do you serve?
- Every county in Utah, plus southwest Wyoming — Evanston, Lyman, Cokeville, Green River, Rock Springs and Rawlins.
Why homeowners pick Harbor
The boring guarantees that actually matter
25-year warranty
Every roof we install is backed by a 25-year warranty, in writing.
Licensed & insured
A fully licensed and insured Utah crew — never a fly-by-night storm chaser.
HAAG-certified inspectors
Trained to the roofing industry’s forensic damage standard, so your inspection holds weight with the adjuster.
Drone roof inspections
High-resolution aerial documentation of every slope — safer for our crew and gentler on your shingles.
Insurance claims handled
We document the damage, meet your adjuster, and walk the claim through with you.
Answered 24/7
An active leak at 2 a.m. is still an emergency. Someone picks up the phone.
Service area
We cover all 29 Utah counties and southwest Wyoming
Utah & Wyoming
Every county in Utah
- Beaver
- Box Elder
- Cache
- Carbon
- Daggett
- Davis
- Duchesne
- Emery
- Garfield
- Grand
- Iron
- Juab
- Kane
- Millard
- Morgan
- Piute
- Rich
- Salt Lake
- San Juan
- Sanpete
- Sevier
- Summit
- Tooele
- Uintah
- Utah
- Wasatch
- Washington
- Wayne
- Weber
WYOMING
- Rawlins
- Rock Springs
- Green River
- Lyman
- Cokeville
- Evanston
Towns we work in most
Not sure whether you’re in range? Call us at 801.839.4186 and we’ll tell you straight — no runaround.
